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Frequently asked questions
How does program insurance work?
Purchasing through the ACT Insurance Program, you save money on insurance premiums because you are part of a group acquiring insurance directly from a carrier. Programs allow businesses and individuals of similar industries to basically buy the insurance in bulk from an insurer, resulting in lower individual premiums. You don't share coverage limits, just savings.
When is my insurance effective?
We don't believe in waiting, so your insurance policy becomes effective immediately after your payment online is verified. The verification process takes only seconds, and voila! you have coverage! You can print your insurance certificate immediately after purchasing, and if you need to add additional insureds, you can do that right away too, for no extra cost.
If I no longer need my insurance, can I get a refund?
All our policies are 100% fully earned, which means there are no refunds.
Who qualifies for this program?
Sometimes programs make it difficult to know whether or not you qualify. With ACT, we make it easy!
Show Policy Qualifications:
If you are an artist, craftsman, or tradesman, then you qualify! There are some restrictions on types of events or businesses:
- Craft Fair
- Art Festival
- Farmers Markets
- Seasonal Fairs/Shows
- Trade Shows
- Christmas Tree Lot
- Pumpkin Patches
- Martial Arts Events
- Birthday Parties
- Sporting Events
- Any activity involving live animals
- Any activity involving motorized equipment/vehicles
- Political Rallies, Demonstrations, or Events
Annual Policy Qualifications:
Because our Annual policy is more comprehensive and includes products coverage, there are a few restrictions on who qualifies. See below for a list of accepted and a list of excluded products:
- Artists/Painters (Not for Home & Commercial Painting Companies)
- Art Work
- Glass Blower
- Paper Crafts
- Wood/Metal Crafters
- Scrapbooking Products
- Products designed for Infants, Toddlers, or Children
- All Ingestible Food or Drink Products
- Topical products such as Cosmetics, Lotions, or Soaps
- Tobacco related products
- Saddles, Harnesses, or Horse Furnishings
- Children's Toys
- Weapons, Knives, or Ammunition
- Children’s Furniture
- Drugs, Pharmaceuticals, Vitamins or Supplements, Invasive Products, Suppositories, or Nutraceuticals
- Any Product Requiring a Prescription
- Salon or Spa Operations
- Tattoo Artists
- Medical Equipment/Devices
- Sporting Goods/Equipment
- Performing Artists
- Painting Companies
If you have a question on whether or not your art or craft qualifies, just give us a call or use our contact form to send us a message and we will get back to you within 24 hours!
Will the costs change over time?
Because you are part of a group insurance program, your business will benefit from the purchasing power of the ACT Insurance Program. It is highly unlikely that your insurance costs will change.
Can I add an additional insured after I purchase my policy?
Yes. Just log into your account on the website, and you will be able to print off your certificates within minutes.
What is an additional insured?
An additional insured is a person or organization that is added to your insurance policy by endorsement and this is a common request.
When you add someone to your policy as an additional insured, you are extending your policy coverages to protect the additional insured from a lawsuit that was caused by your negligence.
In other words, if someone slipped in your booth and broke their arm, the injured person could sue you and the venue. Since the venue is added as an additional insured, your insurance policy would protect both you and the venue in the suit.
Is there a cost to add an additional insured?
No, there is no cost to add additional insured. You can add as many additional insured as needed and send them certificates accordingly. All you have to do is log back into your account and under the policy screen click on add additional insured button.
What is a deductible?
A deductible is the amount of the loss that is your responsibility. For example, if you have a theft claim of $750 dollars, you will be responsible for $250 dollars of that claim. The insurance company will pay you $500 dollars. Remember that with the ACT policy there is no liability deductible!
Does my policy automatically renew?
No, your policy does not automatically renew.
How do I renew my policy?
To renew your policy, login to your online account. Click on “My Policies” then click the “Renew” button next to your expiring policy number. The Renew button will only be available within 30 days of policy expiration date. Click that button and follow directions provided to you.
Is the renewal price the same as the purchase price?
Yes, the renewal price is the same as the purchase price.
Will I get renewal reminders?
Yes, you will receive reminders to renew your policy. Automatic reminders are emailed to you 30 days, 15 days, and 1 day before your policy expires.
ACT program benefits
- No Quote Process
- 24/7 Access to Policy Documents
- Convenient Online Purchasing
- Licensed In All 50 States
- Instant Coverage
- No Deductible on Liability Claims
- A+ Rated Insurance Carrier
- Not Premise Specific
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