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What To Expect When Filing A Claim

  • July 26, 2021
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In the unfortunate case you experienced an incident and need to file a claim, you want to be prepared with the right information and documents. This will help your filing process run smoothly and help ensure you have everything your claims adjuster may need.

Here’s what you can expect when filing a claim with your ACT insurance policy.

Preparing To File A Claim

Before filing your claim, you want to be sure you have the right paperwork on hand. In addition to any information you may have gathered at the scene of an incident, such as a police report, you may need to have the following information:

  • The start and end dates of your insurance policy (effective and expiration dates)
  • Receipts for stolen or damaged supplies or equipment
  • A copy of an incident report

On your claim, you will need to provide your contact information and a detailed description of the incident. Make sure you have a clear, written account that you can refer to. You will not need to attach any documents or images to the claim at this time, but be prepared to send them to your claims adjuster when they reach out should they need them.

Filing your claim can be done in a matter of minutes online. Simply log into your user account and click on file a claim. Once you submit your claim, you will hear from your claims adjuster in 1-2 days. You will be able to communicate any questions you have with them, and they may ask you for more information like photos, reports, or receipts. Depending on the severity and type of claim, it can take anywhere from a few weeks to a few years to resolve. Be sure to keep a copy of your claim and any related documents.

At ACT, we want you to know you are in good hands. If you have any additional questions, please reach out to an agent at 844.520.6991. You can also read more about our claims process below:

  • How do I handle a claims incident?
  • How can I file my claim with my insurance policy?
  • How do I help prevent future claims?

Get top-rated artist insurance from ACT today! Already have a policy? Be sure to renew to keep your coverages!

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Check Out Our Most Recent Blog

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Joan Radell combines creativity with practicality as her unusual sewing tools help crafters stitch together beautiful works of art.

See What People Are Saying

Excellent insurance. Fast and straightforward.
Obtaining insurance for my event was fast and seamless. Thank you for allowing me time to focus on my art and less on logistics.
Lisa Q.Real People. Real Artists.
We Love Act Insurance
We have used Act Insurance for a couple of years now.... ...We immediately have access to our policy and any past policies are kept in your online account for future reference if needed. It makes things so easy and they have been very reliable! Definitely recommend using them.
R.B.Real People. Real Artists.
I spoke with Melissa who was awesome in helping me. She was understanding of my concerns and took the time to answer all of my questions and was extremely professional.
Peggy L.Real People. Real Artists.
Easy And Fast To Get Covered
Very easy to get covered through Act Insurance! It was cheaper than other places I checked and they were very quick in getting us covered.
Cheryl C.Real People. Real Artists.
Great Service!
The online process was fast and efficient. They provided all tge necessary documents I needed.
Trusted CustomerReal People. Real Artists.
Easy To Use And Keep In Place At An Affordable Price
I have referred fellow crafters to it, as the policies which they were getting through their regular insurance agents were over twice as much and did not cover as much.
Lynn W.Real People. Real Artists.
It Was So Very Fast And Easy! TY
It was a very user friendly transaction! I thank you!
Trusted CustomerReal People. Real Artists.
Highly Recommend
Website is easy to use; process is simple and straightforward. This is my second time purchasing a short-term policy and would definitely do it again.
Patricia N.Real People. Real Artists.
Good Communication, Ease Of Policy Renewal
Emails alerted me clearly about policy renewal and allowed me to do nothing in order for the rollover to occur — very easy!
Trusted CustomerReal People. Real Artists.

Contact Us

ACT Insurance

(Artists, Crafters & Tradesmen)
260 South 2500 West Suite 303
Pleasant Grove UT, 84062

  • 844.520.6991
  • info@actinsurance.com

All policies have conditions, limitations and exclusions, please read the policy for exact verbiage. Claim scenario circumstances vary in nature and similar claims do not guarantee coverage.

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