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How to Cancel Your ACT Policy Online

Taking a quick break from creating and don’t need coverage right now? No worries! ACT Insurance makes it easy to quickly cancel your policy online — right through your user dashboard.

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Quick Reminders Before You Cancel

We want you to get the most out of your ACT coverage! Before you cancel, here are some quick reminders to make sure you understand how cancellation affects your business.

Canceling your ACT policy means you lose coverage immediately, so your arts and crafts business won’t be protected if you face a claim.
Your ACT policy premium is non-refundable in most cases, meaning you aren’t eligible to receive a refund on a paid annual premium even if you cancel before the year is over.
Just need to change your coverage? You can add optional coverage (like Theft & Damage Coverage) or switch from annual to monthly payment options right from your user dashboard without canceling your policy. Log in to get going!

Step-by-Step Instructions on Canceling Your Policy Online

Here’s how to cancel your policy online. It just takes a few minutes!

  1. Log in to your ACT user dashboard
  2. Under “Manage Policies,” click “My Policies”
  3. Scroll down to “Cancellations” and click “Cancel a Policy”
  4. Select your reason for cancellation
  5. Hit “Submit”


Once you click “submit,” your selected ACT policy will be canceled immediately.

Run into a snag? Call us at 844.520.6991. Our support team is happy to walk you through the process or answer any questions you have!

ACT policy cancellation process mock up example.

FAQs About Canceling Your Policy

What Does “Earned” Policy Mean?

Once you pay a premium for an ACT policy, that coverage (and the amount you spent on it) is considered “earned,” so it’s not eligible for a refund.

To make the most of your policy, ACT recommends maintaining your coverage for the full duration so you can enjoy the benefits of our top-rated protection on your arts and crafts business!

What’s the Easiest Way to Cancel My Policy?

The easiest way to cancel your ACT policy is by logging in to your user dashboard and navigating to “Cancel My Policy” on the “My Policies” page. You can also call us at 844.520.6991 or email us at info@actinsurance.com to get help from a real person.

Can I Get My Policy Back After Canceling It?

Once you cancel your policy, you won’t be able to reinstate it. However, if you need coverage again, simply log back in to your user dashboard to secure a new policy — it just takes a few minutes to protect your business and confidently share your creations at events and beyond.